Sunday, January 27, 2008

These guys should know better

It seems like every time I fire up Joost, it pulls down a new version. Most times their update server is down, clogged or unresponsive. Those guys know a thing or two about video streaming, but apparently don't have a clue about running update servers. Kinda odd if you ask me.

But the most annoying thing is that if you can't upgrade, you can't watch video. Older versions are always unable to function once a new version is released. Combine this with their crappy update servers, and you have one frustrating service.

I think they're strategy of crippling older version is a terrible idea and isn't serving them in the long run. Its having the opposite effect in terms of user satisfaction and makes you want to look elsewhere for video content.

Free or not, if you suck, you suck.

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